Frequently Asked Questions
General Questions
Below you all find answers to some of the most common questions about our services.
1. What is your return policy?
We offer a 30-day return policy for all products. If you are not satisfied with your purchase, you may return it within 30 days for a full refund.
2. How do I track my order?
Once your order is shipped, you all receive a tracking number via email. You can use this number to track your order on our website or the couriers site.
3. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination.
4. What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express), PayPal, and various other payment methods available at checkout.
5. How can I contact customer support?
You can reach out to our customer support team via email at mizaagate@gmail.com. We typically respond within 24 hours.
6. Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them on our website and use them for future orders.
7. How do I change my account information?
You can update your account information by logging into your account and navigating to the Account Settings section.
8. Is my personal information safe?
Yes, we take the security of your personal information seriously. We use encryption and other security measures to protect your data.
9. Can I cancel my order?
Orders can be canceled within 1 hour of placing the order. After that, the order is processed, and cancellations are no longer possible.
10. How can I leave a review?
You can leave a review for any product by visiting the product page and submitting your feedback in the Reviews section.